Last Updated: October 2025
At Friendly Tours Lanka (accessible at https://friendlytourslanka.com), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make an inquiry through our website. By using our website, you agree to the practices outlined below.
We may collect the following types of information when you use our website or contact us:
Name, email address, phone number, and other contact details provided when you make an inquiry, booking, or subscribe to our services.
Travel details such as preferences, destinations, and special requests related to your tour.
Payment details required for bookings or reservations.
All payments are processed securely through trusted third-party payment gateways; Friendly Tours Lanka does not store your credit or debit card information.
IP address, browser type, device information, and pages visited.
Cookies and tracking technologies used to improve user experience and website performance.
We may use your information for the following purposes:
To process and confirm your travel bookings and reservations.
To communicate with you regarding tours, packages, and customer support.
To send updates, special offers, or newsletters (only if you have subscribed).
To improve our website experience, products, and service quality.
To comply with legal obligations and prevent fraudulent or unauthorized activities.
We respect your privacy and do not sell, rent, or trade your personal data to third parties. However, we may share information in the following cases:
Service Providers: With trusted third parties who help us operate our website, process bookings, and deliver travel-related services (such as hotels, transport providers, and payment gateways).
Legal Obligations: When disclosure is required by law, court order, or government authority.
Business Operations: To protect the rights, safety, or property of Friendly Tours Lanka, our customers, or others.
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.
However, please note that no data transmission over the internet is completely secure, and we cannot guarantee absolute protection.
Our website uses cookies to:
Enhance your browsing experience.
Analyze site traffic and performance.
Customize content and advertisements based on your preferences.
You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
Our website may contain links to other websites (including travel partners and service providers). Please note that we are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.
Depending on your location, you may have the right to:
Access, update, or request deletion of your personal information.
Withdraw consent for marketing communications.
Request a copy of the data we hold about you.
To exercise these rights, please contact us using the details below.
We may update or revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the updated date shown above.
If you have any questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us at:
Friendly Tours Lanka
📍 Address: A 45/5, Main Street, Kannatotta, Ruwanwalla
📞 Phone: +94 778 222 558
📧 Email: Friendlytt.lk@gmail.com
🌐 Website: https://friendlytourslanka.com
📩 Contact Form: https://friendlytourslanka.com/contact/
This Privacy Policy is intended to comply with global data protection standards and is provided for transparency and clarity. By continuing to use our services, you acknowledge that you have read and understood this policy.
